Notification Channels

Choose how you want to receive notifications: in-app, email, push, or SMS.

Nook supports multiple notification channels. Choose the methods that work best for your lifestyle and each family member can have their own preferences.

Available Channels

In-App Notifications

Notifications appear in the notification bell within Nook.

Best for:

  • Seeing notifications when using the app
  • Non-urgent reminders
  • Keeping a notification history

Setup: Enabled by default, no setup required.

Email Notifications

Receive notifications via email.

Best for:

  • Detailed notifications with full context
  • Daily digests
  • When you check email regularly

Setup: Uses your account email. No additional setup required.

Push Notifications

Browser or mobile notifications that appear even when Nook isn't open.

Best for:

  • Time-sensitive reminders
  • Immediate alerts
  • When you're away from the app

Setup:

  1. Go to Settings > Notifications
  2. Click Enable Push Notifications
  3. Allow notifications in your browser
  4. Test with the Send Test button

SMS Notifications

Text messages sent to your phone.

Best for:

  • Critical alerts
  • When you might miss app/email notifications
  • Urgent reminders

Setup:

  1. Go to Settings > Notifications
  2. Click Add Phone Number
  3. Enter your phone number
  4. Enter the verification code sent to your phone
  5. Enable SMS for desired notification types

Channel Comparison

FeatureIn-AppEmailPushSMS
SetupNoneNoneBrowser permissionPhone verification
Offline accessNoYesYesYes
ImmediateWhen in appMinutesInstantInstant
Detailed contentYesYesLimitedLimited
CostFreeFreeFreeMay have carrier costs

Enabling Channels

Per Notification Type

Each notification type can use different channels:

  1. Go to Settings > Notifications
  2. Find the notification type (Events, Meals, Groceries)
  3. Toggle channels on/off for each type

Example Configuration

TypeIn-AppEmailPushSMS
Event reminders
Meal prep
Grocery alerts
Daily digest

Per-Member Preferences

Each family member controls their own notifications:

Setting Up Member Preferences

  1. Go to Settings > Family
  2. Click on a family member
  3. Navigate to Notifications
  4. Configure their channel preferences

Inheritance

Members can:

  • Inherit from family - Use family-wide defaults
  • Override - Set custom preferences

This allows:

  • Parents to get all notifications
  • Children to get fewer notifications
  • Different channels per person

Push Notification Setup

Browser Support

Push notifications work in:

  • Chrome (desktop and mobile)
  • Firefox (desktop)
  • Safari (macOS and iOS)
  • Edge (desktop)

Enabling Push

  1. Click Enable Push Notifications in settings
  2. Browser prompts for permission
  3. Click Allow
  4. Test notification is sent

Troubleshooting Push

Not receiving notifications?

  • Check browser notification permissions
  • Ensure notifications aren't blocked by OS
  • Verify Nook has permission in browser settings
  • Try disabling and re-enabling

Notifications appearing late?

  • Browser may batch notifications
  • Check "Do Not Disturb" settings
  • Ensure browser is updated

SMS Setup

Phone Verification

  1. Enter your phone number with country code
  2. Click Send Code
  3. Enter the 6-digit code from your text
  4. Phone is verified and SMS is enabled

Rate Limits

SMS notifications have limits to prevent overuse:

  • Maximum 3 verification attempts per hour
  • Critical notifications prioritized

Carrier Charges

Standard messaging rates may apply depending on your carrier and plan.

Quiet Hours

Silence all notifications during specified hours:

  1. Go to Settings > Notifications
  2. Enable Quiet Hours
  3. Set start time (e.g., 10:00 PM)
  4. Set end time (e.g., 7:00 AM)
  5. Optionally allow urgent notifications to bypass

What Qualifies as Urgent

  • Imminent event reminders (within 30 minutes)
  • Critical alerts (configurable)

Channel Tips

For Busy Parents

Use push notifications for time-sensitive reminders and email for daily digests.

For Work-From-Home

In-app notifications may be sufficient if you're often at the computer.

For On-The-Go

Enable push and SMS for important reminders when away from devices.

For Minimal Interruptions

Use email only, with a daily digest schedule.